Celvarith Quintho Architecture | Vancouver, BC
Last updated: January 2024
Questions?
Reach out anytime at studio@celvarithquintho.info
Look, we get it - privacy policies can be a slog to read through. But here at Celvarith Quintho Architecture, we're pretty serious about respecting your personal info and keeping things transparent about what we do with it.
This policy lays out how we collect, use, and protect your data when you're interacting with our studio - whether that's through our website, emails, or in-person consultations. We've tried to keep the legalese to a minimum and just tell it like it is.
By using our services or website, you're agreeing to this policy. If something doesn't sit right with you, we'd love to chat about it before you hand over any personal details.
We're not out here hoarding data for the sake of it. Here's what we actually collect and why:
When you reach out for a consultation or fill out a contact form, we'll collect basics like your name, email, phone number, and project address. Pretty standard stuff - we need this to actually get back to you and understand where your project's gonna be.
If we're working together, we'll need info about your property, design preferences, budget ranges, timelines, and any sustainability goals you've got. This helps us create spaces that actually work for you instead of just looking pretty in our portfolio.
Our website collects some behind-the-scenes stuff like your IP address, browser type, pages you visit, and how long you hang around. Nothing creepy - just helps us understand if our site's actually working properly and what content folks find useful.
For billing and contracts, we'll need payment details. We don't store credit card numbers on our servers though - that goes through secure third-party processors who know what they're doing.
We're not selling your info to random companies or bombarding you with spam. Here's what we actually do with it:
Under Canadian privacy laws (PIPEDA and all that), you've got some solid rights when it comes to your personal info:
To exercise any of these rights, just shoot us an email at studio@celvarithquintho.info. We'll get back to you within 30 days - that's the legal requirement, though we usually respond way faster.
We take security seriously - probably more than we need to for an architecture firm, but hey, better safe than sorry. Our measures include encrypted connections (that's the little lock in your browser), secure servers, password-protected systems, and limited access to sensitive data within our team.
Physical documents with personal info get stored in locked cabinets in our office, and we shred stuff when we're done with it. Very old-school, but it works.
That said, no system's 100% bulletproof. We do our best, but if there's ever a data breach, we'll let you know ASAP and tell you what happened and what we're doing about it.
We don't hang onto your info forever. Here's roughly how long we keep different types of data:
Once the retention period's up, we securely delete or anonymize the data. No sense keeping it around if we don't need it.
If you've got questions about this privacy policy or how we handle your data, don't hesitate to reach out. We'd rather you ask than worry about it.
Email: studio@celvarithquintho.info
Phone: (604) 555-0127
Address: 1250 Granville Street, Suite 402, Vancouver, BC V6Z 1M9
If you're not satisfied with how we've handled a privacy concern, you can also file a complaint with the Office of the Privacy Commissioner of Canada. But honestly, we'd love a chance to make it right first.